Privacy Policy

Your confidence in us is of the utmost concern, and we wish to reassure you that, in all your dealings with us, we will protect your privacy.

In accordance with the Data Protection Act 1998 we will only use the information that we collect about you lawfully.

Why is it necessary for us to collect information about you?

• to process your order
• to provide you with the best possible service

Although we would like to maintain contact with all our customers, to keep you informed of new products and special offers that we may have from time to time, we will not e-mail you in the future unless you have given us your consent.

When you place and order or make an enquiry, we will give you the chance to decline any marketing email from us or from another trader in the future.

We will collect the following types of information about you to enable us to offer you a quality service, this information being provided when you place an order or make an enquiry:

• your name
• address
• phone number
• email address

We will never collect sensitive information about you without your explicit consent.

You can, of course, check any information that we hold about you, at any time, simply by emailing us with a request. If, as a result of such a request, you find any inaccuracies we will delete or amend our records promptly.

The personal information which we hold will not be divulged to any third party, and will be held securely in accordance with our internal security policy and the law.

If you are placing an order or making an enquiry from the USA, we will forward your communication to our American Agent, who will be able to deal with your request quickly and more economically. We will, of course, answer any enquiry relating to our Company ourselves.

To enable us to analyse our website traffic, and to make our site more user-friendly, we may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. If you do not wish us to hold this information about you, it is usually possible modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should contact us.